How to Get the Answer You Need Fast
We've organized this FAQ around the questions that come up most at the cashier desk — deposits, withdrawals, account access, and verification. If you're trying to add funds via PayPal, the answer is under the payments section. If your ID check is stalled, scroll to verification. Every answer here reflects how the platform actually works today, not a generic template response. Players
in Detroit and Atlantic City ask the same things everyone else does: how quickly does a Venmo withdrawal process, what ID does the account require, and does a Play+ prepaid card work the same as a debit card? We cover each of those in plain language below. If something's still unclear after reading, live chat connects you directly to the account team.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support